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aso Provider Privacy Policy

Last Updated: September 30, 2026

Welcome to aso Provider.

This Privacy Policy explains how aso collects, uses, stores, protects, and shares information when you use aso as a service provider through our website, applications, and related services.

Our website is available at: https://aso.com.bd

By creating or using an aso Provider account, you acknowledge the practices described in this Privacy Policy.

1. About aso Provider

aso is an independent, privately owned Local Community & Service Marketplace that connects users with independent local service providers.

Disclaimer:

aso Provider is a commercial marketplace platform and does not represent, operate on behalf of, or claim affiliation with any government entity, municipality, or public regulatory body.

aso Provider allows service providers to:

  • List and manage services

  • Receive direct service bookings

  • Respond to customer job posts

  • Submit bids or offers

  • Communicate with users

  • Manage bookings and jobs

  • Manage servicemen associated with their services

  • Track earnings

  • Maintain a wallet balance

  • Request payouts

  • Manage their service business

2. Information We Collect

Depending on your use of aso Provider, we may collect the following information:

2.1 Account Information

  • Name

  • Mobile phone number

  • Email address, where provided

  • Profile photo

  • Password or authentication information

  • Business or service information

  • Service categories

  • Service areas

  • Account preferences

  • Other information you provide during registration or business verification

2.2 Provider and Business Information

To operate your provider profile, we may collect:

  • Business or service name

  • Service descriptions

  • Service categories

  • Pricing information

  • Service areas

  • Availability

  • Experience or qualifications where provided

  • Portfolio information

  • Service images

  • Ratings and reviews

  • Other information related to your services

2.3 Booking and Job Information

  • Service bookings

  • Customer job posts

  • Bids and offers

  • Booking status

  • Service location

  • Service requirements

  • Completion information

  • Cancellation information

  • Customer communications

  • Ratings and reviews

  • Disputes and complaints

2.4 Serviceman Information

If you use aso to manage servicemen who perform services on your behalf, you may provide information about those servicemen. You are responsible for ensuring that you have the appropriate authorization to provide and use such information. aso processes serviceman information only as reasonably necessary to provide relevant provider-side operational features.

2.5 Earnings and Financial Information

We may collect and process information relating to:

  • Provider earnings

  • Wallet balance

  • Commission

  • Applicable fees

  • Outstanding dues

  • Payment status

  • Withdrawal requests

  • Payout status

  • Transaction references

  • Relevant financial records

Payment details may also be processed through authorized, compliant third-party payment gateways.

2.6 Device and Technical Information

We may collect technical information such as:

  • Device type

  • Operating system

  • App version

  • IP address

  • Browser information

  • Device identifiers

  • Log information

  • Crash and performance information

  • Notification-related information

3. How We Use Provider Information

We may use your information to:

  • Create and manage your provider account

  • Display your service profile

  • Allow users to discover your services

  • Process bookings

  • Allow you to respond to job posts

  • Process bids and offers

  • Facilitate communication with users

  • Manage serviceman-related information

  • Calculate earnings and applicable commissions or fees

  • Maintain your provider wallet

  • Process withdrawals and payouts

  • Manage outstanding dues

  • Send booking and business notifications

  • Prevent fraud and abuse

  • Maintain platform security

  • Resolve disputes

  • Improve aso services

  • Comply with applicable laws and legal requirements

4. Information Shared With Users

Information included in your public provider profile or service listings may be visible to users so they can evaluate your services:

  • Provider name

  • Service information

  • Service area

  • Pricing or bid information

  • Ratings and reviews

  • Relevant profile details

You should not include unnecessary private or sensitive personal information in your public provider profile.

5. Information Shared With Service Users

When you accept a booking or are hired for a job, relevant information may be exchanged between you and the user to facilitate the service (e.g., booking information, service requirements, service location, and relevant contact details).

6. Payments and Payouts

aso processes provider earnings, wallet balances, outstanding dues, withdrawal requests, and payout tracking. Authorized third-party payment processors handle payment-related transactions according to their own terms and privacy standards.

7. Serviceman Information

aso is not a party to the employment, salary, commission, or other contractual financial arrangement between a provider and their servicemen. A provider is solely responsible for determining how their servicemen are engaged and compensated. aso does not determine or guarantee the amount paid by a provider to a serviceman.

8. Data Security

We implement reasonable technical and organizational measures designed to protect provider information. However, no internet-based system can guarantee absolute security. You are responsible for keeping your provider account credentials secure.

9. Data Retention

We retain provider information for as long as reasonably necessary to deliver services, maintain financial and transaction records, process payouts, resolve disputes, prevent fraud, maintain security, and comply with legal requirements. Certain financial and transaction records may be retained even after an account deletion request to satisfy statutory requirements.

10. Your Privacy Choices

Depending on applicable law and available features, you may:

  • Update your provider information

  • Manage certain account settings

  • Request correction of information

  • Request account deletion through the standard account management flow

  • Request deletion of eligible personal information

  • Contact aso regarding privacy concerns

11. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, or legal requirements change. The updated version will be published on aso.com.bd with a revised "Last Updated" date.

12. Contact Us

For privacy-related questions, data requests, or support, please contact aso at:

aso — Local Community & Service Marketplace