loader

aso Provider Terms & Conditions

Last Updated: September 27, 2026

These Terms & Conditions govern your use of aso Provider and your participation as a service provider on the aso platform.

By creating or using an aso Provider account, you agree to these Terms.

1. Provider Role

aso provides a marketplace that helps users discover and connect with service providers.

As a provider, you may:

  • List your services

  • Receive direct bookings

  • Respond to customer job posts

  • Submit bids or offers

  • Accept and complete services

  • Manage servicemen working on your behalf

  • Earn money through completed services

  • Request payouts from your eligible wallet balance

2. Provider Information

You must provide accurate and up-to-date information about yourself and your services.

You must not:

  • Create a fake provider profile

  • Misrepresent your qualifications

  • Provide misleading service information

  • Use another person's identity without authorization

  • Upload false certificates or documents

  • Misrepresent prices or service capabilities

3. Service Listings

You may create service listings for services that you are legally permitted and capable of providing.

Service listings should accurately describe:

  • The service

  • Price or pricing basis

  • Service area

  • Service conditions

  • Availability

  • Relevant requirements

aso may remove or restrict listings that violate platform rules or applicable law.

4. Direct Service Bookings

Users may book your listed services through aso.

You are responsible for:

  • Reviewing booking details

  • Accepting or declining requests appropriately

  • Providing the agreed service

  • Communicating relevant information

  • Completing accepted services professionally

Once you accept a booking, you should make reasonable efforts to complete the service as agreed.

5. Customer Job Posts and Bidding

Users may post jobs describing services they require.

You may submit a bid or offer for an available job.

You are responsible for ensuring that your bid:

  • Is genuine

  • Accurately represents your proposed service

  • Clearly states relevant pricing or conditions

  • Can reasonably be fulfilled

  • Does not contain misleading information

Submitting a bid does not guarantee that you will be selected.

6. Service Quality

You are responsible for the quality, legality, safety, and professional delivery of the services you provide.

You should have the appropriate:

  • Skills

  • Experience

  • Equipment

  • Licenses

  • Permissions

  • Certifications

where applicable to the service.

7. Servicemen

A provider may use servicemen to perform services on the provider's behalf, where permitted.

The relationship between a provider and their servicemen is determined by the provider and the relevant serviceman.

A provider may agree to pay a serviceman:

  • Per service

  • Per job

  • By commission

  • Through a fixed salary

  • Through another agreed arrangement

aso is not a party to that arrangement.

aso pays eligible provider earnings to the provider according to the applicable aso payout process.

The provider is solely responsible for paying their servicemen according to their own agreement.

aso does not guarantee, determine, process, or administer payments between providers and their servicemen.

8. Earnings and Commission

Provider earnings may be subject to applicable:

  • aso commission

  • Platform fees

  • Payment processing fees

  • Adjustments

  • Refunds

  • Other applicable charges

The amount credited to the provider wallet will be based on the applicable transaction and earnings calculation.

9. Outstanding Dues

A provider may have outstanding dues payable to aso.

Outstanding dues may arise from applicable commissions, adjustments, refunds, chargebacks, penalties, or other amounts properly payable under the applicable transaction or agreement.

If outstanding dues remain unpaid, aso may temporarily restrict the provider's ability to accept new orders.

The provider may continue to have access to other account functions where available.

Once the outstanding dues are cleared or otherwise resolved, the restriction may be removed and order acceptance may become available again.

10. Provider Wallet

Eligible provider earnings may be credited to the provider wallet.

The wallet may show information such as:

  • Available earnings

  • Pending earnings

  • Withdrawable balance

  • Adjustments

  • Applicable deductions

  • Outstanding dues

  • Withdrawal history

Wallet balances are subject to applicable transaction verification, refund, dispute, and platform rules.

11. Withdrawals

Providers may request withdrawal of eligible wallet earnings when the applicable minimum withdrawal amount has been reached.

The minimum withdrawal amount will be displayed in the applicable withdrawal section of aso Provider.

A withdrawal request may be subject to:

  • Minimum withdrawal requirements

  • Account verification

  • Transaction verification

  • Outstanding dues

  • Payment processing requirements

  • Fraud and security checks

aso may delay or reject a withdrawal where reasonably necessary to investigate suspicious activity, resolve a dispute, comply with applicable law, or protect the platform.

12. Cancellations

Provider cancellations may affect the provider's account, earnings, ratings, or eligibility for future bookings.

Repeated or unreasonable cancellations may result in account restrictions.

Applicable refund and cancellation rules are described in the aso Provider Cancellation, Refund & Dispute Policy.

13. Ratings and Reviews

Users may rate and review providers after services.

Providers must not:

  • Manipulate ratings

  • Create fake reviews

  • Threaten users for negative reviews

  • Offer improper incentives for reviews

  • Attempt to remove genuine criticism through abuse or intimidation

14. Communication

Providers must communicate professionally with users.

You must not use aso communication features for:

  • Harassment

  • Threats

  • Fraud

  • Spam

  • Unlawful activity

  • Unwanted commercial solicitation unrelated to the relevant service

15. Off-Platform Transactions

aso may provide communication and transaction facilities to help users and providers complete services through the platform.

You must not intentionally circumvent applicable aso fees, commissions, security measures, or marketplace rules by moving an aso-originated transaction outside the platform for the purpose of avoiding applicable obligations.

16. Prohibited Services

You must not list or offer services that are prohibited by applicable law or aso policies.

aso may restrict, remove, or suspend services that create legal, safety, fraud, or platform risks.

17. Account Suspension

aso may temporarily restrict, suspend, or terminate a provider account where reasonably necessary because of:

  • Policy violations

  • Fraud

  • Repeated cancellations

  • Outstanding dues

  • Misleading information

  • Safety concerns

  • Abuse

  • Manipulation of bookings, bids, ratings, or payments

  • Legal requirements

18. Changes to These Terms

aso may update these Terms from time to time.

The updated version will be published on aso.com.bd.

19. Governing Law

These Terms shall be interpreted in accordance with the applicable laws of Bangladesh, subject to mandatory rights and protections under applicable law.

20. Contact

For provider-related support:

aso.com.bd

aso — Local Community & Service Marketplace